409d80042 dc18ef8b90d

Customer Service Officer

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EXPECTED SALARY
Php 50,000.00/month
( $914 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $5.28 USD/hr )
EXPERIENCE OVERVIEW
More than 10 years in both front and back end Customer Service Support
BASIC INFORMATION
Age:
43
Gender:
Female
Location:
Talisay City, Cebu
Tests Taken:
IQ
Score:  131

DISC
Dominance:23
Influence:16
Steadiness:31
Compliance:31

English
 C2(Advanced/Mastery)
Last Active:
November 28th, 2022 (5 days ago)
Member Since:
August 8th, 2017
SKILL SUMMARY

• Expert in Customer Service with more than 10 years of solid experience in a Contact Center environment
• Adept in Customer call handling, including – but not limited to – issue resolution, complaint and feedback handling
• Knowledgeable in Microsoft Excel, Word and Outlook
• Willing to learn new methods, techniques and product features
• Adaptable and a team-player
• Fluent in English

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Research
  • Speaking
  • Writing
  • Blogging
  • Creative Writing
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

My previous job includes (but not limited to) compiling data and generate statistics for activities conducted for management reporting needs.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

English is the medium of instruction in the Philippine Education System. I have also worked in Singapore for more than 6 years. The country's first language is English. English has been running in my veins since I started going to kindergarten.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
EXPERIENCE

Writing has been my passion since I was in grade school. I became the Editor-in-Chief of the official school paper in high school, too. Although I have not had the chance to write more often, I am confident that I can.

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Customer Service & Admin Support
EXPERIENCE

With my more than 10 years experience in the field of Customer Service, I can confidently say that I know more than just the basics. I delight in serving people and making them feel satisfied with the service I give them. I am patient and goal-oriented.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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