CONTENT CREATOR | DATA ENTRY | CHAT SUPPORT

Managed daily correspondence and email inquiries, providing accurate product information, resolving customer order issues, and maintaining a 100% response rate. Drafted clear, professional, and structured email updates to class representatives, faculty, and student blocks to ensure seamless coordination and problem-solving.

Manually audited physical and digital invoices, purchase receipts, and operational expenses, systematically migrating raw data into organized Google Sheets models to ensure financial tracking accuracy.

I am highly capable of supporting business owners with administrative tasks, scheduling, and project tracking. Serving as a college Class President at San Beda University trained me to act as a reliable liaison, coordinate schedules, and manage administrative peer data. My background as a Psychology graduate allows me to approach team dynamics and task organization with a highly structured and analytical mindset.

I actively supported the recruitment lifecycle by managing candidate data across company systems. I handled the data entry and meticulous tracking of applicant profiles, from initial sourcing to screening. By conducting regular database audits under HR specialist supervision, I ensured high data integrity, accurate candidate status updates, and a streamlined workflow within the pipeline.

Certified in AI Essentials (UP Open University) – utilizing AI tools for workflow optimization and report drafting. I utilize generative AI in producing searchable keywords for posting contents on Tiktok

Developed and executed a strategic content calendar for a small business, mapping out optimal posting schedules for product launches and promotional announcements to maximize audience reach and engagement. Coordinated end-to-end campaign timelines, ensuring visual assets (pubmats and reels) were aligned perfectly with product availability and event schedules. Monitored audience activity and engagement metrics to determine peak active hours, strategically timing content distribution to boost organic visibility and inquiries.