Kevin
Non-Voice Support Specialist | Data Entry, Email Support & IT/ViciDial Admin
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.71/hour ($912.00/month)
Bachelor's degree
Last Active
July 21st, 2026 (yesterday)
Member Since
July 2nd, 2026
Profile Description
Email & chat support (clear written English)
Data entry & cleanup — fast, accurate
IT / tech troubleshooting (hardware + software)
ViciDial admin — accounts, lead activation, DNC lists
Background:
5 years IT support in a call center
Kept 300+ agents running day to day
Detail-focused — I catch what others miss
Tools: MS Office, Google Workspace, AI-assisted app builders
Also build simple internal tools using AI (no hand-coding) — e.g. my Employee Management System
I work best independently and communicate clearly in writing. Reliable, self-managed, and consistent with deadlines. Happy to do a short paid test task so you can judge my work first. Open to discussing rate based on role and hours.
Top Skills
Customer Support » Technical Support
Experience: 2 - 5 years
5 years providing day-to-day IT support, resolving hardware and system issues for end users. Diagnose and fix PC hardware and software problems quickly to keep users working.
Office and Administration » Data Entry
Experience: 2 - 5 years
Organized and managed 300+ employee records in an internal system built with AI tools. Fast, accurate record handling with clean, usable data.
Office and Administration » Computer Literacy
Experience: 2 - 5 years
Manage Windows systems, user accounts, and configurations in a live work environment.
Other Skills
Professional Services » Management Services » Administrative Management
Experience: 1 - 2 years
Manage accounts, records, and system data with strong attention to detail.
Customer Support » Email Support
Experience: 2 - 5 years
Email / Help Desk Support — Respond to and resolve user issues through IT support requests.
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Organize, filter, and manage data and records in spreadsheets; comfortable with sorting, basic formulas, and clean reporting.
Office and Administration » Google Workspace
Experience: 2 - 5 years
Work with Docs and Sheets for documents and data.
Customer Support » Chat Support
Experience: 2 - 5 years
Assist agents through live chat, resolving issues and answering questions quickly using my IT support background. I explain solutions clearly, stay calm under pressure, and make sure every concern is fully handled.
Office and Administration » Microsoft Word
Experience: 2 - 5 years
Create and format professional documents, reports, and letters with accurate, clean layout.
Office and Administration » Research
Experience: 2 - 5 years
I gather accurate information online and organize it into clear, usable data. My IT background makes me detail-oriented, patient with repetitive tasks, and comfortable working with spreadsheets and records.
Software » Network Administration » Active Directory
Experience: 1 - 2 years
Create and manage user accounts and access permissions.
Office and Administration » AI Tools » AI Automation
Experience: 6 months - 1 year
Use AI tools to build and troubleshoot real solutions, including an internal Employee Management System I scoped, directed, and tested (no hand-coding).
Basic Information
- Age
- 34
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Talisay, Negros Occidental
- Tests Taken
- IQ
- Score: 107
- DISC
- Dominance: 35
- Influence: 3
- Steadiness: 18
- Compliance: 44
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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