Customer Service/ Tech support / Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.60/hour ($1,337.60/month)

Bachelors degree

Last Active

March 18th, 2024 (38 days ago)

Member Since

August 7th, 2017

Profile Description

*Customer Service
* Technical support
* Marketing Specialist
* Cold calling
*Upgrade to see actual infolytical and Probing skills
*Verbal and Written Communication
*Microsoft Office
*Time MUpgrade to see actual infogement

--EXPERIENCES--
*REAL ESTATE PROPERTY LEAD GENERATION
REALPAGE PHILIPPINES (JANUARY 2018 - JULY 2022
-Handle inbound and outbound calls, chats, and emails
-Market properties to prospects and help generate leads
-Create work orders for residents
-Assist vendors to verify and completing requirements

*CASE MUpgrade to see actual infoGER
UPKEEP GLOBAL - GAR DISABILITY ADVOCATES (US LAW FIRM)
 (DECEMBER 2021 - FEBRUARY 2023)
-Make sure to follow up on the claims by calling the USgovernment offices.-Present a daily and weekly progress report to my boss.-Adapt higher multi-tasking and time mUpgrade to see actual infogement skills since Ihad to mUpgrade to see actual infoge hundreds of clients.-Accomplishes clients' care by assessing treatment needs;developing, monitoring, and evaluating treatment and doctorvisits.-Documenting information about clients, claims, and policies.-Explaining details, risks, benefits, and attorney fees to clients.-Establishing and maintaining relationships with clients.-Identifying and mUpgrade to see actual infoging exposure to risk.-Requesting specific information about claims, such as aUpgrade to see actual info, medical records, or bills.
*BROADBAND SPECIALIST/ NETWORK TESTER
TELEPERFORMANCE PHILIPPINES - TELSTRA (SEPTEMBER 2014 - JANUARY 2018)
-Handle inbound and outbound calls
-Handle technical tickets, and escalations, and serve as a case mUpgrade to see actual infoger for residential customers

*CUSTOMER SUCCESS
SUPPORTSAVE SOLUTIONS - DOCUSIGN (APRIL 2014 - SEPTEMBER 2014)
-Handle inbound and outbound calls, chats, and emails
-Handle technical tickets, and escalations, and serve as case mUpgrade to see actual infoger for consumers and businesses
-Handle billing concerns

*PHONE BANKER/ RETAIL BANKER
CONVERGYS PHILIPPINES - CITIBANK(SEPTEMBER 2013 - DECEMBER 2013)
-Handle inbound calls
-Help consumers with retail banking, report fraud, process
-credit, card activation
-Answer billing questions

*TECHNICAL SUPPORT REPRESENTATIVE
QUALFRON PHILIPPINES - TRACFONE, NET10 & SAFELINK(OCTOBER 2012 - SEPTEMBER 2013)
-Handle inbound calls and supervisory calls
-Handle technical concerns