Admin Assistant / SMM / Digital Marketer / Content Moderator / Data Entry Analyst

- Processed and verified high-volume datasets (up to 500+ records/day) using Excel and internal tools, achieving 98%+ accuracy and meeting strict turnaround times - Audited and corrected data inconsistencies through detailed validation checks, reducing error rates by 30–40% and improving overall data reliability - Analyzed datasets using Excel (filters, formulas, basic functions) to identify trends and discrepancies, helping teams make faster and more accurate decisions - Improved data entry workflows by recommending process adjustments, reducing processing time by 20–25% and increasing team efficiency - Maintained data integrity and confidentiality in line with company policies, preventing data-related escalations and ensuring compliance

Highly attentive to details with proven experience maintaining 98%+ accuracy in data processing, quality checks, and content review. Able to detect inconsistencies quickly and deliver dependable results in fast-paced environments.

- Reviewed and moderated 600+ pieces of content per shift (text & images) following platform policies, consistently meeting daily KPIs and SLAs - Flagged and escalated policy violations with high accuracy, contributing to a safer user environment and reducing harmful content exposure - Handled sensitive and graphic content professionally while maintaining quality scores above [96%–99%] - Ensured consistency in decision-making by strictly following guidelines, minimizing review errors and maintaining client trust - Met and exceeded productivity targets in a fast-paced environment, maintaining performance even under pressure

Skilled in supporting social media operations including content scheduling, audience engagement, inbox handling, and maintaining organized digital communication across platforms.

Skilled in creating engaging Canva-based designs and digital content that support communication, audience engagement, and overall business presentation.

Over 3 years of hands-on experience as a Shopee online seller, handling product listing, inventory monitoring, pricing updates, customer inquiries, and storefront management while ensuring organized, accurate, and customer-friendly product presentation.

Demonstrated ability to manage high-volume workloads, maintain productivity under pressure, and deliver accurate results within strict turnaround times and performance targets.

Experienced in reviewing high volumes of user-generated content, enforcing platform policies, identifying violations, and maintaining quality and consistency while supporting community safety and engagement.

Managed digital engagement and online communication by creating content, responding to inquiries, supporting audience growth, and maintaining strong community interaction through strategic and timely communication.