Danielle
Team Lead | Operations Management | Customer Support Expert
Overview
Looking for part-time work (3 hours/day)
at $7.46/hour ($540.00/month)
Bachelor's degree
Last Active
July 9th, 2026 (yesterday)
Member Since
June 28th, 2026
Profile Description
Customer service professional with 9+ years of experience across retail, billing, sales, accommodation, and aesthetics industries. Progressed from frontline customer support to Team Lead through consistent performance and multiple promotions, with experience in Quality Assurance, escalations management, team leadership, coaching and multi-channel support. Recognized for analytical thinking, attention to detail, professionalism, and collaborative approach to improving customer and business outcomes.
Top Skills
Professional Services » Management Services » Call Center Operations Management
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: 5 - 10 years
Office and Administration » Team Leadership
Experience: 1 - 2 years
Other Skills
Customer Support » Email Support
Experience: 5 - 10 years
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Office and Administration » Quality Assurance
Experience: 1 - 2 years
Office and Administration » Google Workspace
Experience: 2 - 5 years
Office and Administration » Microsoft Outlook
Experience: 2 - 5 years
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Parañaque, Manila
- Tests Taken
- DISC
- Dominance: 18
- Influence: 7
- Steadiness: 29
- Compliance: 46
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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