Natasha

Jeweller & Founder | Customer Experience & E-Commerce Operations Leader | 10+ Ye

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Overview

Looking for full-time work (8 hours/day)

at $7.52/hour ($1,454.56/month)

Bachelor's degree

Last Active

July 7th, 2026 (7 days ago)

Member Since

June 28th, 2026

Profile Description

Customer-focused operations leader with 10+ years managing onboarding, retention, and escalation handling for Australian B2B and B2C clients, combined with 8 years running an e-commerce business end-to-end. Experienced across the full customer and order lifecycle from client communication and supplier coordination to order tracking, post-sale service, and process building from the ground up. Comfortable making independent decisions in fast-moving, ambiguous environments, with a consistent track record of turning customer trust into measurable results, reflected in a near-perfect 5-star customer rating. Brings a rare combination of structured corporate leadership and hands-on, founder-level ownership of every part of the customer experience.

Top Skills

Coaching » Success

Experience: 10+ years

Customer Support » Ecommerce » Shopify

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: 10+ years

Other Skills

Basic Information

Age: 42

Gender: Female

Website: Sign Up with Pro Account to View

Address: Manila, Metro Manila

Tests Taken: IQ
Score: 118: DISC
Dominance: 37
Influence: 30
Steadiness: 23
Compliance: 10: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”