Hello! I'm Jessabel, a dedicated customer support professional with over 2 years of experience at Amazon, where I assisted customers through phone and chat while resolving order, delivery, payment, and account-related concerns.
My experience has helped me develop strong communication, problem-solving, and organizational skills. I'm comfortable handling multiple tasks, maintaining accurate records, researching solutions, and working with different teams to provide excellent customer support. I take pride in being dependable, detail-oriented, and committed to delivering quality work.
I'm currently transitioning into remote administrative and virtual support roles. I'm proficient in Microsoft Office, Google Workspace, Canva, and ChatGPT, and I'm continuously learning new tools to expand my skills, including Shopify and other eCommerce platforms.
I'm someone who enjoys learning, adapts quickly to new systems, and takes initiative when solving problems. My goal is to become a reliable tea
If you're looking for someone who communicates well, learns quickly, and is committed to providing excellent support, I'd be happy to contribute to your team. Thank you for visiting my profile, and I look forward to working with you.
Experience: 1 - 2 years
Assisted customers through live chat by answering inquiries, resolving issues, and providing accurate information in a timely manner.
Experience: 1 - 2 years
Maintained accurate customer records and entered information with strong attention to detail.
Experience: 1 - 2 years
Assisted customers over the phone with order, account, and delivery concerns while maintaining professionalism and empathy.
Experience: 1 - 2 years
Ensured accurate documentation and account updates while following company procedures and quality standards.
Experience: 1 - 2 years
Researched customer concerns, identified appropriate solutions, and resolved issues according to company policies.
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