Customer Service, Sales, Collections, Chat support

Overview

Looking for full-time work (8 hours/day)

at $11.32/hour ($2,181.82/month)

Bachelors degree

Last Active

July 2nd, 2026 (6 days ago)

Member Since

August 3rd, 2017

Profile Description

With over 7 years of experience in customer service and technical operations, I bring a unique blend of client management, live streaming expertise, and leadership to every project I handle. My background spans across customer engagement, live streaming engineering, and system optimization, allowing me to deliver both exceptional client experiences and high-performance technical solutions.
As a Live Streaming Specialist and Team Leader, I have successfully led streaming engineering teams in executing and optimizing live online gaming and live betting events. My technical proficiency in OBS Studio, Wirecast, and RTMP/HLS streaming protocols (including Edgio, CDNetworks, and BYTEPLUS) ensures smooth, professional-quality broadcasts across multiple platforms. I’m adept at technical setup, performance monitoring, and troubleshooting in high-concurrency environments, maintaining reliability and efficiency throughout live operations.
My experience extends to customer service management, product listing, and e-commerce operations, having worked with Shopify-based businesses to improve customer satisfaction, optimize product listings, and streamline operational workflows. I’m committed to delivering value-driven service—combining my communication skills, analytical thinking, and attention to detail to build trust, improve processes, and exceed expectations.
I’m passionate about leveraging both technical and interpersonal expertise to bridge gaps between clients, teams, and systems—ensuring every project runs efficiently, every stream performs flawlessly, and every client interaction ends with satisfaction.