Trust & Safety Specialist | Content Moderator | E-commerce Virtual Assistant | TikTok Shop Operations
Looking for a reliable, detail-oriented, and experienced remote professional? I bring **7 years of experience** in **Content Moderation, Trust & Safety, Quality Assurance, Customer Support, and E-commerce Operations**.
Throughout my career, I have reviewed high volumes of **user-generated content (UGC)**, including text, images, videos, ads, and product listings, ensuring compliance with **Google Play Store Policies, TikTok Shop Policies, and YouTube Community Guidelines**. As a **Quality Assurance Analyst**, I maintained a **99.5% QA accuracy score**, completed approximately **2,000 audits per week**, identified quality gaps, and coached moderation teams to improve performance.
I also have experience supporting **TikTok Shop, Shopee, and Lazada** operations, including product listing management, seller support, order processing, logistics coordination, returns and refunds, customer service, dispute resolution, and administrative tasks. My background allows me to support both marketplace operations and customer experience efficiently.
### Core Skills
* Content Moderation
* Trust & Safety
* Quality Assurance (QA)
* User-Generated Content Review
* Policy Enforcement
* TikTok Shop Operations
* Product Listing & Catalog Management
* Order Processing & Fulfillment
* Customer Support
* Returns & Refund Management
* Data Entry & Administrative Support
* Process Improvement
* Google Workspace & Microsoft Office
I am known for being dependable, organized, and quick to learn new systems. I communicate well, work independently, and consistently deliver accurate, high-quality results while meeting deadlines.
**I am currently looking for long-term remote opportunities as a Content Moderator, Trust & Safety Specialist, Quality Assurance Analyst, E-commerce Virtual Assistant, TikTok Shop Specialist, Customer Support Representative, or Operations Specialist.**
Experience: 6 months - 1 year
Experience: 5 - 10 years
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