Overview
Looking for full-time work (8 hours/day)
at $8.30/hour ($1,600.00/month)
Bachelors degree
Last Active
July 7th, 2026 (yesterday)
Member Since
June 19th, 2026
Profile Description
I am a highly organized Administrative and IT Support Professional with over 10 years of experience in customer service, technical support, office administration, logistics coordination, and application/cloud support. Throughout my career, I have worked with multinational companies including Accenture, providing professional support to clients, managing documentation, resolving issues, and ensuring smooth day-to-day operations.
My experience includes administrative support,
I also leverage AI tools such as ChatGPT, Microsoft Copilot, and Google Gemini to improve productivity, assist with research, draft
I am known for being dependable, detail-oriented, quick to learn, and capable of working independently with minimal supervision. Whether supporting executives, managing administrative tasks, handling customer inquiries, or assisting with operations, I am committed to delivering high-quality work and helping businesses run efficiently.
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Provided technical support for hardware, software, application, and connectivity-related concerns. Experienced in troubleshooting issues, managing service requests, documenting incidents, assisting users with system access, and resolving technical problems through effective analysis and problem-solving. Skilled in IT service desk operations, customer support, ticket management, and providing timely solutions to ensure smooth business operations.
Office and Administration » Administrative Support
Experience: 2 - 5 years
Provided administrative and clerical support by managing records, preparing reports, organizing documents, handling data entry, and assisting with daily office operations. Experienced in coordinating schedules, maintaining accurate files, responding to customer inquiries, and supporting internal teams to ensure efficient workflow. Proficient in Microsoft Office tools and digital systems with strong attention to detail, organization, and problem-solving skills.
Office and Administration » Google Workspace
Experience: 5 - 10 years
Other Skills
Office and Administration » Email Handling
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: 1 - 2 years
Office and Administration » Microsoft 365
Experience: 5 - 10 years
Software » Databases » ServiceNow
Experience: 2 - 5 years
Experienced in using ServiceNow for IT service management, including incident tracking, service request handling, ticket documentation, and workflow monitoring. Skilled in creating, updating, and managing tickets, maintaining accurate records, coordinating issue resolution, and following ITIL-based processes to ensure timely support and efficient service delivery.
Office and Administration » Calendar Management
Experience: 2 - 5 years
E-Commerce » Logistics Coordination
Experience: Less than 6 months
Coordinated shipment activities by monitoring delivery status, maintaining accurate logistics records, and preparing shipping documentation. Experienced in communicating with customers, carriers, and internal teams to resolve delivery concerns and ensure smooth operations. Skilled in shipment tracking, data management, documentation, and using digital tools to support efficient logistics processes.
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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