Matthew

Customer Service

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.76/hour ($727.26/month)

Bachelors degree

Last Active

July 3rd, 2026 (12 days ago)

Member Since

June 15th, 2026

Profile Description

I am a detail-oriented and reliable professional with over two years of experience in customer service, technical support, billing, and administrative support. I have worked with U.S.-based clients, assisting with billing inquiries, account management, technical troubleshooting, dispute resolution, and delivering excellent customer service across phone, chat, and email.

Beyond customer support, I have experience with administrative tasks such as email management, data entry, record keeping, documentation, and CRM management. I am highly organized, quick to learn new tools and processes, and able to manage multiple tasks while maintaining accuracy and professionalism.

I am currently transitioning into a Virtual Assistant role and am eager to help businesses stay organized, improve customer satisfaction, and streamline daily operations. I am committed to delivering high-quality work, meeting deadlines, and continuously learning new skills to better support my clients.