I bring over 10 years of extensive experience in the BPO industry, beginning as a Customer Service Representative for a US account that focuses in billing, tech support, sales and retention. Afterwhich, advancing to supervisory roles, with my most recent position as Training & Quality Manager. Throughout my career, I have worked with clients from diverse countries, managed multiple lines of business and queues, and honed strong communication and leadership skills. In addition, I have 2 years of experience as a General Virtual Assistant/ Executive Assistant for a Canadian client, where I successfully handled project monitoring via Avaza, coordinated with talents on Fiverr, managed LinkedIn and
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 1 - 2 years
I have 2 years of experience as a General Virtual Assistant/ Executive Assistant for a Canadian client, where I successfully handled project monitoring via Avaza, coordinated with talents on Fiverr, managed LinkedIn and email accounts, schedule meetings via Calendly and performed a wide range of administrative tasks.
Experience: Less than 6 months
I recently graduated from an online training for QB. I learned about processing of invoice, expense, bill, purchase order, bank reconciliation and reporting.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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