IT Support Specialist with experience providing technical assistance for Windows-based systems, including basic troubleshooting, printer support, software installation, and common user issues. Familiar with Microsoft 365 and Google Workspace applications, including Outlook configuration,
Knowledgeable in structured troubleshooting approaches and documenting technical issues to help identify and resolve problems efficiently. Comfortable learning new technologies and providing clear, user-friendly support in remote work environments.
Currently expanding my knowledge of Windows Server fundamentals, Active Directory, networking concepts, and Linux command-line basics to further develop my IT support skills.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Microsoft 365 Support (Basic) – Experience assisting users with Outlook, Teams, OneDrive, email access, password resets, and common troubleshooting tasks. Currently developing Microsoft 365 administration skills.
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