When business owners spend their day managing repetitive operational tasks, they have less time to focus on sales, marketing, and growth.
I help ecommerce business owners build organized systems and manage backend operations so their business can run more efficiently.
My experience comes from running my own TikTok Shop and Shopee business for the past 6 years. During that time, I managed product listings, inventory tracking, order fulfillment, supplier coordination, affiliate management, campaign launches, reporting systems, and process documentation using Google Workspace, Microsoft Office Suite, Trello, ChatGPT, Claude, Canva, Zoom, and Google Meet. I am also currently expanding my skills in Shopify, HubSpot, Slack, Notion, and Google Analytics.
These experiences shaped my skills in ecommerce operations and I am actively honing those skills into a Shopify-based business model through training and gaining actual experience.
I am available for full-time work and can support businesses during US, UK, or AU business hours. I am seeking a long-term position where I can become a dedicated member of your team and contribute to improving operational efficiency as your business grows.
I am dependable, organized, and proactive in my work. I take ownership of my responsibilities, communicate clearly, and focus on delivering accurate, timely results that you, as a business owner, can rely on.
If you're looking for a long-term Ecommerce Operations VA who understands the challenges of running an online business and can help build the operational foundation for growth, I'd love to hear more about your business.
Experience: 2 - 5 years
Managed daily ecommerce operations for a personal business on TikTok Shop and Shopee for six years. Oversaw supplier coordination, inventory monitoring, order fulfillment, logistics follow-ups, and partner communications to maintain smooth business operations. Built and maintained spreadsheet-based inventory, payment, and performance trackers using Google Sheets and Google Workspace.
Experience: 2 - 5 years
Created and maintained product listings for TikTok Shop and Shopee, ensuring accurate product information, descriptions, pricing, and visual content. Produced more than 100 product cards per quarter using Canva, Canva AI, ChatGPT, and other AI tools to support product visibility and marketing campaigns. I focused on maintaining organized product data and ensuring listings remained updated across ecommerce platforms.
Experience: 2 - 5 years
Managed end-to-end order fulfillment processes for a personal ecommerce business operating on TikTok Shop and Shopee. Monitored incoming orders, coordinated with suppliers and logistics partners, tracked shipment progress, and followed up on delivery concerns to help ensure timely order completion and customer satisfaction.
Experience: 2 - 5 years
Maintained organized fulfillment trackers using Google Sheets to monitor order status, inventory availability, supplier lead times, and delivery schedules. Worked closely with 20 to 30 active suppliers, distributors, and logistics providers to resolve fulfillment issues and maintain smooth daily operations. Conducted regular inventory checks to prevent stock shortages and support accurate order processing.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
I have managed product listing and optimization for Tiktok Shop and Shopee Stores
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
I am currently learning and building this skill. I believe that I can adapt quickly given my 6 years of hand on experience on other ecommerce platform.
Experience: Less than 6 months
I am currently learning and building this skill. I believe that I can adapt quickly given my 6 years of hand on experience on other ecommerce platform.
Experience: Less than 6 months
I am currently learning and building this skill.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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