Shyrel
Healthcare Virtual Assistant | Email & Chat Support | Customer Service Represent
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.66/hour ($896.00/month)
Associates degree
Last Active
June 25th, 2026 (2 days ago)
Member Since
May 28th, 2026
Profile Description
I am a Healthcare Customer Support professional with experience supporting patients and healthcare providers in a fast-paced BPO environment. I have experience handling
I am proficient in Healthie, Zoho, OPCRM, Tellescope, Stripe, Slack, Google Workspace, and other customer support platforms. I achieved 96.10 performance score and recognized as Top 1 agent within the team for quality service and productivity.
In addition to my healthcare support background, I am highly organized, detail-oriented, and comfortable working independently in remote environments. I am eager to continue growing as a Healthcare Virtual Assistant or Customer Support Specialist supporting US-based clients and healthcare teams.
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
Achieved Top 1 Agent recognition within the Inbound Email Team through consistent performance, high-quality customer support, and operational efficiency.
Customer Support » Healthcare
Experience: 1 - 2 years
1 year and 3 months of experience as a Customer Service Representative in a Healthcare BPO company.
Office and Administration » Data Entry
Experience: 1 - 2 years
Proficient in accurate data entry, record management, and information updating using CRM and healthcare platforms while maintaining confidentiality and attention to detail.
Other Skills
Customer Support » Chat Support
Experience: 1 - 2 years
Office and Administration » Google Workspace
Experience: 6 months - 1 year
Professional Services » Medical Services » Patient Care
Experience: 1 - 2 years
Customer Support » Healthcare » Electronic Health Record
Experience: 1 - 2 years
Office and Administration » Administrative Support
Experience: 6 months - 1 year
Professional Services » Medical Services » Medical Virtual Assistant
Experience: Less than 6 months
Experienced in healthcare customer support, patient coordination, appointment scheduling, CRM management, and remote administrative tasks using Healthie, Zoho, OPCRM, and Tellescope. While I have not held an official Medical Virtual Assistant title yet, my previous role involved responsibilities closely related to healthcare virtual assistance and remote patient support workflows.
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Bay, Laguna
- Tests Taken
- DISC
- Dominance: 33%
- Influence: 35%
- Steadiness: 25%
- Compliance: 7%
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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