Prince

Customer Support Specialist | Sales Representative

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Overview

Looking for any work (6 hours/day)

at $4.15/hour ($600.00/month)

Bachelor's degree

Last Active

July 2nd, 2026 (11 days ago)

Member Since

May 27th, 2026

Profile Description

I am a dedicated Customer Service and Sales Professional with over 2 years of experience in customer support, technical support, sales, and order management. I have worked with international clients through phone, email, and chat support, handling inquiries, troubleshooting issues, processing orders, refunds, cancellations, and account management.
My experience includes working with Concentrix, Foundever, and CanadianSIM, where I developed strong communication, problem-solving, customer retention, and sales skills. I am proficient in CRM systems, SAP ERP, Canva, Microsoft Office, and Google Workspace.
I am highly organized, detail-oriented, and committed to providing excellent customer experiences. I am eager to contribute my skills to help businesses improve customer satisfaction and achieve their goals.

Top Skills

Customer Support

Experience: 2 - 5 years

Customer Support » Email Support

Experience: 1 - 2 years

Customer Support » Customer Service

Experience: 2 - 5 years

Other Skills

Customer Support » Chat Support

Experience: 1 - 2 years

Customer Support » Technical Support

Experience: 1 - 2 years

Provided technical support to customers by troubleshooting service and product issues, guiding users through solutions, resolving inquiries, and ensuring a positive customer experience. Experienced in handling technical concerns through phone.

Customer Support » Sales Support

Experience: 2 - 5 years

Experienced in inbound and outbound sales, upselling, customer retention, and product recommendations. Successfully handled telecommunications products, postpaid plans, and e-commerce-related sales inquiries. Skilled in building rapport, identifying customer needs, and closing sales opportunities.