SUBJECT MATTER EXPERT

Overview

Looking for full-time work (9 hours/day)

at $8.28/hour ($1,800.00/month)

Bachelor's degree

Last Active

July 2nd, 2026 (7 days ago)

Member Since

May 23rd, 2026

Profile Description

I am a dedicated Virtual Assistant with a strong background in customer service, e-commerce, and seller support. With years of experience in the BPO industry, including serving as a Subject Matter Expert in e-commerce, I have developed excellent communication, problem-solving, and multitasking skills. Since 2017, I have been managing and supporting AliExpress seller accounts, specializing in seller support, dispute resolution, account management, and customer service. I am passionate about helping businesses grow, delivering exceptional customer experiences, and continuously expanding my skills to contribute effectively to organizational success.


CORE SKILLS

• Customer Service Support
• Email & Chat Support
• Administrative Assistance
• Data Entry & Research
• Calendar & Schedule Management
• Order Tracking & Dispute Resolution
• Escalation Handling
• Team Support & Coaching
• CRM Tools & Ticketing Systems
• Microsoft Office & Google Workspace
• Remote Work & Communication Skill


TECHNICAL TOOLS

• Google Docs, Sheets, Gmail
• Microsoft Word, Excel, PowerPoint
• Slack, Zoom, Skype
• CRM & Ticketing Systems
• Canva (Basic)
• ChatGPT & AI Tools


AVAILABILITY

Open for Full-Time or Part-Time Remote Work | Flexible Schedule | Can Start Immediatel