Danielle

Customer Service | Virtual Assistant | Data Entry

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Overview

Looking for any work (8 hours/day)

at $5.14/hour ($992.00/month)

Bachelor's degree

Last Active

July 2nd, 2026 (8 days ago)

Member Since

May 23rd, 2026

Profile Description

Hi, I’m Danielle. I have 7 years of BPO experience in customer service, virtual support, and data analysis. I worked as a Data Analyst at Accenture Inc. and as a Customer Support Representative at WNS Global Services Inc. I’m skilled in handling phone, email, and chat support while providing reliable and professional service. I can also use my experience as a Virtual Assistant to help businesses stay organized, manage tasks efficiently, and support clients effectively.

Skills & Expertise:
• Customer Service & Customer Support
• Virtual Assistance • Email & Chat Support
• Data Analysis & Data Entry
• Administrative Support • Problem-Solving & Conflict Resolution
• Communication & Interpersonal Skills
• Time Management & Multitasking
• Microsoft Office & Google Workspace
• Attention to Detail & Quality Assurance

I’m dependable, adaptable, easy to work with, and always willing to learn new skills to help businesses grow and provide excellent customer experiences.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 5 - 10 years

I have 7+ years of customer service experience in the BPO industry, assisting customers via phone, email, and chat. I am skilled in resolving inquiries, handling customer concerns professionally, maintaining accurate records, and delivering excellent service while meeting company goals and quality standards.

Customer Support » Chat Support

Experience: 2 - 5 years

I have experience as a Chat Support Representative, assisting customers through live chat by answering inquiries, resolving issues, and providing accurate information. I effectively managed multiple chats while maintaining professionalism, strong communication, and a customer-focused approach."

Office and Administration » Data analysis

Experience: 1 - 2 years

As a Data Analyst, I analyzed and validated data, identified discrepancies, maintained data accuracy, and generated reports to support business operations. This experience enhanced my analytical skills, attention to detail, and ability to manage large datasets efficiently while meeting quality standards.

Other Skills

Customer Support » Insurance » Car Insurance

Experience: Less than 6 months

As a Car Insurance Consultant, I helped customers understand and choose appropriate auto insurance coverage, answered policy related inquiries, and provided excellent customer service. This role enhanced my communication, sales, and relationship-building skills while ensuring customer satisfaction.

Customer Support » Insurance » Home Insurance

Experience: Less than 6 months

As a Home Insurance Consultant, I guided customers in choosing suitable home insurance coverage, explained policy details, answered inquiries, and provided excellent customer service. This experience enhanced my communication, sales, and client relationship management skills.

Basic Information

Age: 32

Gender: Male

Website: Sign Up with Pro Account to View

Address: Biñan, Laguna

Tests Taken: IQ
Score: 94: DISC
Dominance: 44
Influence: 15
Steadiness: 32
Compliance: 9: English
B2(Upper Intermediate)