Patricia

Customer Support VA | Email & Chat Support | Logistics Support

45 ID PROOF
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Overview

Looking for any work (12 hours/day)

at $7.15/hour ($2,064.00/month)

Bachelor's degree

Last Active

June 24th, 2026 (2 days ago)

Member Since

May 21st, 2026

Profile Description

Need a reliable Customer Support VA who can handle your inbox, chats, and customer concerns with patience and professionalism? I’m here to help.

Hi! I’m Patricia May Suarez, a customer service professional with experience in customer service, email support, complaint handling, issue escalation, customer satisfaction, active listening, and problem-solving through my BPO background with Alorica and Concentrix.

Based on my experience, I can help with:

Customer Support | Email Support | Chat Support | Complaint Resolution | Issue Escalation | Customer Satisfaction | Data Entry | Admin Support | Active Listening | Teamwork

I am skilled at building trust with customers, communicating clearly, staying calm under pressure, and taking responsibility for assigned tasks. I am also computer literate, organized, determined, flexible, and quick to learn new tools and processes.

I’m currently looking to grow my career as a Virtual Assistant / Customer Support VA, especially in roles focused on email support, chat support, and e-commerce customer service.

If you’re looking for someone reliable, trainable, customer-focused, and committed to providing excellent service, I’d be happy to support your business and help create a smooth customer experience.

Top Skills

Customer Support

Experience: 2 - 5 years

I can support customers by answering questions, resolving concerns, handling complaints, and providing a positive customer experience. I am patient, reliable, and focused on customer satisfaction.

Customer Support » Customer Service

Experience: 2 - 5 years

I have customer service experience from my BPO background with Alorica and Concentrix. I handled customer inquiries, concerns, and complaints while making sure customers received clear, professional, and helpful support.

Other Skills

Customer Support » Email Support

Experience: 2 - 5 years

I can assist with responding to customer emails professionally, understanding customer concerns, providing clear information, and escalating issues when needed.

Customer Support » Chat Support

Experience: Less than 6 months

I can handle customer questions, concerns, and follow-ups through chat while making sure customers feel heard and supported.

Office and Administration » Problem Solving

Experience: 2 - 5 years

I can analyze customer concerns, identify the best next step, and provide clear solutions while staying calm under pressure.

Basic Information

Age
26
Gender
Female
Website
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Address
Calamba, Laguna
Tests Taken
IQ
Score:  101
Government ID
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