Sim
Computer Engineer/ NOC Support Engineer Ticket Controller with SkySwitch
Overview
Looking for full-time work (8 hours/day)
at $4.23/hour ($800.00/month)
Bachelor's degree
Last Active
June 10th, 2026 (7 days ago)
Member Since
May 21st, 2026
Profile Description
Detail-oriented and self-driven Computer Engineering graduate with experience as a NOC Support Engineer and Ticket Controller using the SkySwitch platform in the telecommunications industry. Experienced in fiber network operations, ticket monitoring, escalation handling, SLA tracking, and coordinating with internal teams to ensure timely issue resolution and balanced workload distribution.
Skilled in technical support, ticket management, operations coordination, documentation, and multitasking in fast-paced environments. Recognized for strong organizational skills, attention to detail, and the ability to manage assignments efficiently while maintaining accuracy and professionalism.
Seeking opportunities to contribute technical expertise, problem-solving skills, and operational support to a dynamic organization.
Top Skills
Customer Support » Email Support
Experience: 5 - 10 years
Customer Support » Technical Support
Experience: 5 - 10 years
I have experience working as a Ticket Controller in a telecommunications company using the SkySwitch platform and fiber optic systems. My responsibilities included monitoring and managing support tickets, coordinating with internal teams and technicians, handling escalations, tracking service issues, and ensuring tickets were updated and resolved within SLA timelines. I am skilled in ticket management, technical coordination, email communication, administrative support, and task monitoring.
Office and Administration » Coordination
Experience: 5 - 10 years
Other Skills
Customer Support » IT
Experience: 5 - 10 years
Detail-oriented IT Support specialist with experience handling technical tickets, coordinating with internal departments, and maintaining accurate system documentation. Experienced in supporting daily operations, monitoring issue resolution progress, and working efficiently in a fast-paced telecommunications environment.
Office and Administration » Quality Assurance
Experience: 5 - 10 years
Basic Information
- Age
- 30
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Bacolod City, Negros Occidental
- Tests Taken
- IQ
- Score: 90
- DISC
- Dominance: 43
- Influence: 38
- Steadiness: 14
- Compliance: 5
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.