Marneli

General Executive Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $4.95/hour ($960.00/month)

Bachelors degree

Last Active

July 12th, 2026 (10 days ago)

Member Since

July 21st, 2017

Profile Description

High-Level Generalist | Operations & E-commerce Manager | Strategic Lead in Admin, Logistics & Digital Growth

I am a multidisciplinary professional with a Bachelor of Science in Computer Science and extensive experience spanning both Administrative and Executive Management levels. I bridge the gap between technical efficiency and operational excellence, offering a blend of high-level strategy and hands-on execution.

With a proven track record in scaling businesses, I specialize in the full lifecycle of E-commerce Operations—from product sourcing and multi-platform fulfillment (Shopify, Amazon, Walmart, eBay) to outbound sales and strategic marketing. My background in Human Resources and Project Management allows me to lead high-performing teams, manage manpower recruitment, and streamline complex business workflows.

Core Areas of Expertise:
Logistics & Fulfillment: High-level management of Shopify, AliExpress, and CommerceHQ ecosystems.

Customer Experience: Service Recovery, Customer Service Management, and multi-channel Email Support.

Technical & Admin: Proficient in MS Office, Google Libre Office, and Opera Systems; skilled in documentation, record-keeping, and technical insurance policies.

Digital Growth: Professional ghostwriting, social media management, and data-driven research.

I am a self-governing leader who values clear communication and the cultivation of long-term clientele relations. Whether working as a collaborative Team Lead or independently with zero supervision, I am dedicated to delivering reliability, technical proficiency, and a results-oriented approach to every project.

Top Skills

Experience: 2 - 5 years

I manage end-to-end E-commerce Quality Control, ensuring product accuracy, listing integrity, and accurate fulfillment. I minimize returns, protect brand reputation, and guarantee a seamless customer experience.

Experience: 5 - 10 years

I provide end-to-end Email Management, overseeing everything from high-volume customer support and service recovery to automated marketing flows. By maintaining a zero-inbox policy and crafting personalized, persuasive responses, I resolve disputes, reduce churn, and drive repeat business across all platforms.

Experience: 5 - 10 years

As a Personal Assistant, I act as the right hand to online business owners, handling the day-to-day operations that keep their business running. My role is a blend of high-level administrative support and technical management; I take charge of everything from updating product listings and tracking inventory to coordinating with suppliers for fulfillment. I’m also the primary point of contact for customers, ensuring their inquiries and returns are handled with a professional touch that builds brand loyalty. By managing the logistical details and daily 'to-do' lists, I free up the business owner to focus on scaling and big-picture strategy.

Other Skills

Experience: 2 - 5 years

Crafted tailored content that ranges from high-impact Instagram visuals to professional thought leadership on LinkedIn. I build content calendars, write persuasive copy, and actively manage community interactions to turn followers into a loyal audience. Behind the scenes, I dive into analytics to drive measurable growth and utilize "trend-jacking" to keep the brand relevant and ahead of the curve. By coordinating product launches and conducting deep competitor research, I bridge the gap between products and the target market and transform passive scrollers into a dedicated community through consistent, meaningful digital storytelling.

Experience: 5 - 10 years

An English-speaking Customer Support expert who helps customers solve problems quickly and easily. I use my strong English skills to talk or type with people, listen to their concerns, and give them clear answers. My goal is to stay friendly and patient so that every customer walks away happy with the help they received.

Experience: 5 - 10 years

I focus on creating and sending emails that people actually want to open. I design engaging campaigns, write clear messages, and use data to make sure the right information reaches the right audience at the perfect time. My goal is to build a connection with subscribers and turn simple emails into real results for the business.

Experience: 1 - 2 years

I am a Content Creatives Proofreader dedicated to reviewing creatives to produce polished, high-quality work that reads perfectly. I ensure the team develop engaging ideas from scratch and then meticulously check every word to fix grammar, spelling, and flow. My goal is to make sure every piece of writing is clear, professional, and completely error-free before it reaches the audience.

Experience: 1 - 2 years

I explain how our products work in simple, easy terms. I take complicated instructions and turn them into clear guides and manuals so that anyone can follow them without getting confused. My job is to make sure our customers and team members have the right information to use our tools correctly and get their work done faster. I take "smart" or complicated topics and turn them into interesting articles and posts that anyone can understand. I blend deep research with creative writing to make sure our technical info isn't just accurate, but actually fun and easy to read. My job is to help our audience learn about our tools and industry without feeling overwhelmed by jargon.

Experience: Less than 6 months

Writes high-quality content that sounds almost like you or your brand. I take your ideas and turn them into professional articles, posts, or books, while staying completely behind the scenes so you get all the credit. My job is to capture your unique voice and message perfectly so you can share great content without having to write it yourself.

Experience: 1 - 2 years

I make sure the business gets found easily on the web. I plan and organize articles and posts so they show up at the top of search results when people look for what we offer. By picking the right topics and keeping our website updated, I help bring more visitors to the page and turn them into loyal customers.

Experience: 1 - 2 years

I act as the bridge between a business and its next big deal. In Real Estate, I reach out to potential buyers and sellers, answer their initial questions, and schedule meetings for agents so they can focus on closing sales. Whether I'm working in real estate or any other industry, my job is to turn cold leads into confirmed appointments, making sure the team's calendar is always full of high-quality opportunities.

Experience: 2 - 5 years

I handle all the incoming messages from the customers. I read their questions or problems and write back with clear, helpful solutions that are easy to understand. My job is to make sure every email gets a fast and friendly reply so that the customers always feel supported, even when we aren't talking face-to-face.

Experience: 1 - 2 years

I listen to audio recordings and types out exactly what is said into a clear, written document. Whether it’s a business meeting, an interview, or a video, I make sure the notes are accurate, easy to read, and properly formatted. My job is to turn spoken words into a permanent record so the team can easily search, share, and refer back to important information.

Experience: 1 - 2 years

I helps the business communicate with people who speak different languages. I take documents, emails, or messages written in one language and rewrite them into another, making sure the original meaning and tone stay the same. My job is to break down language barriers so that the team and the customers can understand each other clearly and work together without any confusion.

Experience: 10+ years

I help the business organize and understand its numbers and information. I build clean spreadsheets, use formulas to do math automatically, and create simple charts to show how the company is doing. My job is to take a mess of data and turn it into a neat, organized system that helps the team make better decisions and save time.

Basic Information

Age
42
Gender
Female
Website
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Address
Dumaguete City, Negros Oriental
Tests Taken
IQ
Score:  105
DISC
Dominance: 27
Influence: 7
Steadiness: 43
Compliance: 23
English
C1(Advanced)
Government ID
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