Customer Support Representative, Technical Support Representative, Records Retri

Overview

Looking for any work (4 hours/day)

at $4.16/hour ($400.00/month)

Bachelors degree

Last Active

June 19th, 2026 (7 days ago)

Member Since

July 20th, 2017

Profile Description

I started my career at Teletech Santa Rosa, where I worked for four years as a Customer Support Representative for a telecommunications account. In this role, I handled high-volume customer inquiries, resolved service issues, and provided basic technical troubleshooting for mobile phones and computers. I then moved to Sutherland Global Services as a Technical Support Representative, where I supported BlackBerry smartphone users and developed strong problem-solving and communication skills.

Currently, I serve as a Supervisor at AHM Outsourcing Services, a role I have held for nearly nine years. I manage records retrieval operations for a U.S.-based company, working closely with law offices and ensuring accurate, timely delivery of critical documents. Over the years, I have earned the trust of our U.S. client and have been entrusted with various Virtual Assistant responsibilities, consistently delivering tasks with efficiency and precision.

My key strengths include:
Fast and accurate data entry
Strong attention to detail and proofreading skills
Quality control and records verification
Excellent organizational and time management skills
Ability to work independently with minimal supervision

I am proficient in Microsoft Office tools, particularly Word and Excel, and I regularly handle data tracking, reporting, and basic data computation for my team.

I am a fast learner, detail-oriented, and committed to delivering high-quality work. I take pride in being reliable and proactive, ensuring that every task is completed accurately and on time.

I am now seeking opportunities where I can contribute my skills as a Virtual Assistant, especially in data entry, administrative support, and back-office operations.