Lyka

Customer Service & Technical Support Specialist / Virtual Assistant / Remote Custo

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Overview

Looking for any work (8 hours/day)

at $4.13/hour ($800.00/month)

Associates degree

Last Active

July 13th, 2026 (11 days ago)

Member Since

May 16th, 2026

Profile Description

I am a dedicated customer service professional with nearly six years of experience in the BPO industry, handling telecommunications, sales, and healthcare insurance accounts. I excel in providing phone, chat, and email support to resolve customer concerns, process requests, and ensure satisfaction. I am proficient in using CRM tools, email systems, and Microsoft Office applications. Detail-oriented and reliable, I thrive in fast-paced environments and am currently seeking a remote position where I can apply my skills and continue professional growth. I'm a fast learner, adaptable, and capable of working independently with minimal supervision.

Top Skills

Marketing » Telemarketing » Outbound Sales

Experience: 6 months - 1 year

Customer Support » Email Support

Experience: 6 months - 1 year

Customer Support » Customer Service

Experience: 5 - 10 years

I have nearly 6 years of experience in the BPO industry, specializing in customer service across telecommunications, sales, and healthcare insurance accounts. My role involves assisting customers with inquiries, resolving complaints, processing requests, and providing accurate information through phone, chat, and email support. I'm proficient in using CRM tools and adhering to company processes to ensure customer satisfaction and the efficient resolution of concerns. Additionally, I handle high volumes of interactions while maintaining professionalism and delivering quality service.