Customer support professional with experience in content moderation, collections, and client communication. Skilled in handling customer concerns, maintaining platform quality, and providing professional support across chat,
Experience: Less than 6 months
Experience: Less than 6 months
Handled inbound and outbound communication with patients seeking therapy and healthcare services. Responsible for scheduling, confirming, and managing appointments between clients and licensed therapists or healthcare providers.
Experience: 2 - 5 years
Experience: 2 - 5 years
Dedicated customer support professional with experience in customer service, collections, content moderation, and bilingual appointment setting. Strong background in communication, customer engagement, issue resolution, and maintaining quality service standards. Passionate about continuous learning and currently strengthening Spanish bilingual skills for global client support opportunities.
Experience: 6 months - 1 year
Spanish Bilingual professional with developing communication skills in both English and Spanish. Experienced in assisting customers, handling conversations professionally, and continuously improving fluency for bilingual customer support and appointment setting opportunities. Strong communication, active listening, and customer service skills with the ability to adapt in fast-paced environments.
Experience: 1 - 2 years
Collection Specialist with experience handling overdue accounts, payment negotiations, billing concerns, and customer communication through inbound and outbound calls. Skilled in problem-solving, negotiation, and maintaining professional customer relationships.
Experience: 1 - 2 years
Content Moderator with experience reviewing online content, enforcing community guidelines, and maintaining platform safety. Skilled in attention to detail, accuracy, and handling sensitive content professionally.
Experience: Less than 6 months
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Sara Brumfield
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