Admin Support & Ecommerce

I have experience in e-commerce operations through TikTok Shop, Shopee, and Lazada, where I assisted with product listing, inventory monitoring, customer communication, order management, and market research. My background in entrepreneurship has strengthened my understanding of online business operations, customer behavior, pricing strategies, and product promotion. I am skilled in creating organized product listings, conducting competitor and market research, managing customer inquiries, tracking orders, and maintaining accurate business records. Through my experience with Frontrow International, I further developed my sales, customer relationship management, and communication skills while promoting health, beauty, and wellness products. I am familiar with major e-commerce platforms and marketplaces such as TikTok Shop, Shopee, Lazada, Amazon, and Alibaba. While I am continuously expanding my knowledge of Shopify and related e-commerce tools, I possess a strong foundation in online store operations, customer service, product sourcing, data management, and digital marketing. I am a fast learner, highly adaptable, and committed to helping businesses improve customer satisfaction, streamline operations, and increase sales.

Gained experience in affiliate marketing through TikTok Shop, where I promoted products and earned commission-based income. I created and posted short-form video content, wrote engaging captions, and used basic content strategies to drive views and encourage product interest. This experience strengthened my skills in social media promotion, audience engagement, product marketing, and understanding buyer behavior in online platform

As a teacher and admin support staff, I handled daily communication with students, parents, and school personnel through email and online platforms. This experience strengthened my ability to organize inboxes, respond professionally, manage follow-ups, handle scheduling concerns, and ensure timely communication. I developed strong attention to detail, professionalism, and multitasking skills, allowing me to manage communications efficiently and help maintain smooth daily operations for clients and teams.

Created clear, engaging, and audience-focused written content for educational materials, social media posts, announcements, and digital content. As a teacher and content creator, I developed strong communication and storytelling skills that help deliver messages effectively, increase engagement, and present information in a professional and easy-to-understand manner.

Coordinated class schedules, meetings, activities, and event timelines, helping maintain organized daily operations and avoid scheduling conflicts.

Experienced in accurately encoding, updating, and organizing information using Google Sheets, Microsoft Excel, and other digital tools. As a teacher and administrative support staff, I handled student records, attendance logs, inventory lists, and reports, ensuring data is properly organized, complete, and error-free. I am detail-oriented, efficient, and able to manage large volumes of information while maintaining accuracy and confidentiality.