MEDICAL VIRTUAL ASSISTANT

Overview

Looking for full-time work (8 hours/day)

at $7.45/hour ($1,408.00/month)

Bachelors degree

Last Active

June 15th, 2026 (2 days ago)

Member Since

July 18th, 2017

Profile Description

I am working as a medical customer service representative for 12 years now and it includes serving as a customer service associate within both call-center and retail environments. I recently worked with UHG as a Provider Resolution Specialist for three years and my job involves providing medical benefits to active health insurance members, checking status of a pending claim/appeal, claims that as processed and paid, explain why claims got denied and how to go about it, initiating prior authorization for inpatient or outpatient cases and verifying if CPT/HCPC codes and ICD-10 codes are valid and billable. On a daily basis, I receive 60 to 80 calls per day. I am also an SME (Subject Matter Expert) before. I am assisting my colleagues on the provider's concern, answering their questions about the product and answering call if the providers are requesting for supervisor.I am a hardworking person and can work with less supervision. I also bring to the table strong computer proficiencies in Microsoft office like Word, Excel and PowerPoint. I am positive that I can offer you the customer service, communication and problem solving skills you are seeking. As a detail oriented and organized professional I take pride in completing assignments on time and with accuracy. I am a self-starter and have a complete in-home office set up. I've been also a medical virtual assistant for 3 years now, handling appointment scheduling, medical billing, document retrieval and a lot more. So I'm ready to begin work as your virtual assistant as soon as possible and welcome you to contact me to set up an interview at your earliest convenience. Thank you so much for your time and consideration.