Cherry

Virtual Assistant |Customer Service | Email Support | Chat support |Head Admin

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Overview

Looking for any work (8 hours/day)

at $4.98/hour ($960.00/month)

Associates degree

Last Active

July 2nd, 2026 (9 days ago)

Member Since

May 6th, 2026

Profile Description

Dedicated customer service professional with experience assisting customers through chat, email, and phone support. Skilled in handling inquiries, resolving concerns, and maintaining positive customer relationships. I am patient, professional, and committed to delivering high-quality service while meeting company goals.

Top Skills

Customer Support » Email Support

Experience: 5 - 10 years

Provided high-quality email support to 50+ customers daily, maintaining a 95% satisfaction rate. Familiarity with helpdesk systems like Salesforce, Blackscreen, Iprovider, Oneview, Denta call to check the remarks of the provider. Efficiently resolving customer issues via email, analyzing technical problems, and following up.

Customer Support » Chat Support

Experience: 2 - 5 years

Responding promptly to meet customer expectations for immediate service. Informing customers about wait times or the status of their query to manage expectations during delays. Fast navigation of live chat. Efficiently managing 2-3 concurrent chats without losing quality, prioritizing urgent issues.

Customer Support » Customer Service

Experience: 5 - 10 years

I am responsible for providing assistance, information, and support to customers regarding products or services. Responding promptly to meet customer expectations for immediate service.

Other Skills

Basic Information

Age: 39

Gender: Female

Website: Sign Up with Pro Account to View

Address: Antipolo, Rizal

Tests Taken: IQ
Score: 94: DISC
Dominance: 11
Influence: 17
Steadiness: 47
Compliance: 25: English
C2(Advanced/Mastery)