Customs Broker / Logistics Specialist - End-to-End Process of Sea, Air and Road

With nearly seven years of hands-on experience in import and export operations, shipment coordination, and customs documentation, I am a Licensed Customs Broker supporting air and sea logistics for global accounts, including Maersk Global Services Centre Ltd. I am highly skilled in CargoWise, shipment registration, booking creation, invoicing, and end‑to‑end shipment tracking, with a proven ability to perform under pressure while maintaining accuracy and compliance.

I manage documentation processes with careful attention to accuracy, completeness, and compliance to ensure smooth shipment execution. I closely prepare, review, and validate shipping and customs documents to prevent discrepancies and delays throughout the logistics process. In the event of changes or missing information, I proactively coordinate with clients and internal teams to provide clear guidance and timely, cost‑efficient solutions.

I ensure timely collection and delivery of shipments while preventing delays and discrepancies. I closely monitor cargo handling to guarantee that goods reach the consignee in optimal condition, with no loss or damage. In the event of unforeseen circumstances, I proactively inform clients and provide practical, cost‑effective solutions to support informed decision‑making.

I oversee flight booking operations with a strong emphasis on accuracy, schedule optimization, and cost efficiency to ensure timely cargo movement. I coordinate closely with airlines, agents, and internal stakeholders to secure space and comply with all booking and documentation requirements.

I manage freight forwarding operations to ensure the timely and accurate movement of shipments while minimizing delays and operational discrepancies. I closely coordinate with carriers, warehouses, and partners to safeguard cargo integrity so goods are delivered to consignees in optimal condition. In the event of unexpected issues, I proactively communicate with clients and provide practical, cost‑efficient solutions to support effective decision‑making and continuity of service.

I manage billing processes with a strong focus on accuracy, timeliness, and compliance to ensure all charges are correctly captured and invoiced. I closely review shipment and operational data to verify billing details, prevent discrepancies, and maintain complete and accurate records. In case of billing issues or adjustments, I proactively coordinate with clients and internal teams to provide clear explanations and practical, cost‑effective resolutions.