Florejane
Experienced Customer Support & Chat Support Specialist | 3+ Years in Customer Se
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.32/hour ($832.00/month)
Bachelors degree
Last Active
July 3rd, 2026 (8 days ago)
Member Since
May 3rd, 2026
Profile Description
I am a customer service professional with over 3 years of experience providing excellent support through chat,
I can help your business by providing prompt and professional customer support, resolving customer concerns efficiently, maintaining accurate records, and creating positive customer experiences that build trust and loyalty. My goal is to help your team operate smoothly while ensuring every customer interaction reflects your company's values.
I am currently looking for a long-term remote opportunity where I can contribute to your team's success, deliver high-quality work, and provide reliable support that helps your business grow.
Top Skills
Customer Support » Phone Support
Experience: 2 - 5 years
Experienced in inbound and outbound customer support, handling account concerns, billing issues, and service inquiries with professionalism and empathy.
Customer Support » Customer Service
Experience: Less than 6 months
Over 6 years of experience in customer service handling voice, chat, and email support for financial and healthcare accounts. Skilled in resolving customer concerns, billing inquiries, account issues, and fraud-related cases while maintaining high customer satisfaction and compliance standards. Experienced in risk detection, problem-solving, and multi-tasking in fast-paced environments.
Customer Support » Customer Service » Fraud detection
Experience: 2 - 5 years
Experienced in identifying suspicious customer activities and documents, escalating potential fraud cases, and supporting risk prevention processes.
Other Skills
Customer Support » Chat Support
Experience: 6 months - 1 year
Skilled in managing multiple chat conversations simultaneously, resolving customer issues efficiently while maintaining response time and quality standards.
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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