John
Healthcare Customer Service Representative | Medical Virtual Assistant
Verified
Overview
Looking for any work (8 hours/day)
at $4.13/hour ($800.00/month)
Associates degree
Last Active
June 4th, 2026 (2 days ago)
Member Since
May 1st, 2026
Profile Description
Hi, I'm John Michael Bondoc, a Customer Service Professional with over 6 years of experience in customer support, healthcare services, appointment scheduling, insurance verification, and administrative support.
I have experience assisting patients with appointment scheduling, insurance eligibility verification, prescription refill coordination, and customer inquiries while maintaining accurate records and delivering excellent service.
I can help your business with:
Appointment Scheduling
Insurance Verification
Patient Support<8efe80624d780eba0c6493ec45140364
Data Entry & Documentation
CRM & EHR/EMR Data Entry
Customer Service (Phone,
I am highly organized, detail-oriented, and eager to continue growing as a Medical Virtual Assistant while helping healthcare providers and businesses improve their daily operations.
Top Skills
Customer Support » Email Support
Experience: Less than 6 months
Provided email support, answered customer inquiries, and resolved concerns in a professional manner.
Customer Support » Chat Support
Experience: Less than 6 months
Provided chat support, answered customer concerns, and ensured customer satisfaction
Customer Support » Customer Service
Experience: 2 - 5 years
I have over 5 years of experience in the BPO industry, specializing in customer service, sales, technical support, and collections. I have handled high-volume customer interactions عبر phone, email, and chat, ensuring excellent customer satisfaction and issue resolution. I have strong experience in customer retention, problem-solving, and communication. I am also comfortable handling administrative tasks such as data entry, email management, and CRM updates. I am reliable, adaptable, and committed to delivering high-quality work while supporting business growth.
Other Skills
Office and Administration » Google Docs
Experience: Less than 6 months
Marketing » Appointment Setting
Experience: Less than 6 months
Office and Administration » Communication
Experience: Less than 6 months
Office and Administration » Calendar Management » Scheduling
Experience: Less than 6 months
Marketing » CRM » Salesforce
Experience: Less than 6 months
Office and Administration » Google Workspace
Experience: Less than 6 months
Basic Information
- Age
- 30
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Mabalacat City, Pampanga
- Tests Taken
- IQ
- Score: 89
- DISC
- Dominance: 20%
- Influence: 27%
- Steadiness: 32%
- Compliance: 21%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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