Systems and Network Integrator with 7+ years of experience in IT operations, network infrastructure, and L2/L3 technical support. Experienced in managing multi-branch environments, cloud integration, and remote troubleshooting. Focused on delivering reliable, secure, and cost-effective IT solutions for businesses.
Experience: 2 - 5 years
Provided L2/L3 technical support for 200+ users across 21 branches, handling hardware, software, and network issues. Experienced in remote troubleshooting, Windows/Linux systems, and network connectivity (TCP/IP, VPN). Skilled in resolving issues efficiently using remote tools and maintaining system uptime.
Experience: 2 - 5 years
Managed Windows and Linux systems across 21 branches supporting 200+ users. Experienced in system deployment, Active Directory administration, security configuration, backups, and performance optimization. Ensured system stability, security, and minimal downtime.
Experience: 5 - 10 years
Managed Windows systems and Active Directory, including deployment, user management, and group policy configuration. Experienced in creating optimized Windows images to improve performance, security, and user experience.
Experience: 1 - 2 years
Managed network infrastructure across 21 branches supporting 200+ users. Experienced in LAN/WAN, VLAN, VPN, TCP/IP troubleshooting, and SD-WAN implementation. Skilled in network optimization, security configuration, and centralized monitoring.
Experience: Less than 6 months
Experienced in system hardening, endpoint protection, backup and recovery, and securing remote access while minimizing exposure to public networks.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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