Janakii
Training & Development | Knowledge Management |Optimisation Lead
Overview
Looking for full-time work (8 hours/day)
at $12.26/hour ($2,363.65/month)
High school diploma
Last Active
July 1st, 2026 (7 days ago)
Member Since
April 30th, 2026
Profile Description
Results-driven Learning & Development and Knowledge Management professional with 14+
years of experience in training, leadership development, and operational optimisation across
global BPO and corporate environments. Skilled in designing learner-focused programs, driving
communication excellence, and leveraging data insights to improve customer experience. Adept
at stakeholder engagement and cross-functional collaboration to deliver sustainable workforce
capability.
Top Skills
Office and Administration » Stakeholder Management
Experience: 10+ years
Coaching » Training and Development
Experience: 5 - 10 years
Customer Support » Product Knowledge
Experience: 2 - 5 years
Other Skills
Professional Services » Management Services » Customer Support Management
Experience: 2 - 5 years
Office and Administration » Client Relationship Management
Experience: 2 - 5 years
Basic Information
- Age
- 47
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- DISC
- Dominance: 27
- Influence: 29
- Steadiness: 17
- Compliance: 27
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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