Part-Time Non-Voice Email & Chat Support | Data Entry | E-commerce VA | Availabl

I have experience handling customer emails and inquiries for small online shops on Shopee and Lazada. I reply to customers professionally, handle order updates, and resolve basic concerns via email. I ensure all replies are clear, polite, and sent within 24 hours.

I assist customers via live chat on Shopee and Lazada. I answer product questions, provide order status updates, and handle complaints with patience and clear communication.

I perform data entry with 98?curacy. I encode product details, customer information, and sales records using Microsoft Excel and Google Sheets. I am detail-oriented and fast.

I provide friendly and helpful customer service via email and chat. I focus on solving customer problems quickly, maintaining a polite tone, and ensuring customer satisfaction.

I use Microsoft Excel for basic data organization, creating tables, and tracking information. I know basic functions like SUM, sorting, and filtering data for reports.

I use Google Sheets for tracking orders and inventory for small businesses. I can create shared spreadsheets, update data in real-time, and collaborate with team members online.