Chat Support

Overview

Looking for full-time work (8 hours/day)

at $3.78/hour ($727.26/month)

Bachelor's degree

Last Active

June 25th, 2026 (today)

Member Since

April 26th, 2026

Profile Description

I’m an experienced support specialist with a background in hospitality and healthcare services. I focus on resolving property and service concerns efficiently while keeping communication clear and professional across calls, live chats, and emails.

In my Hospitality Support Specialist work at Concentrix, I managed inbound and outbound guest and host requests, handling maintenance issues, last-minute damages, and urgent listing concerns before check-in. I also resolved guest complaints (like noise disturbances and accommodation issues), coordinated between guests and hosts, and ensured proper documentation and escalation for damage and payment disputes.

As a Healthcare Support Specialist at Concentrix, I handled customer concerns and inquiries with professionalism and efficiency. I provided clear explanations of services to improve understanding and satisfaction, helped maintain strong client relationships, and contributed to process improvements for smoother operations.

Beyond support, I’ve grown into social media work through a Family-owned Business Perfumery Business and a student internship with city information offices. I plan content calendars, create and edit content using Canva and CapCut, manage daily engagement, and track sales performance — bringing an organized, results-driven mindset to every task.