Overview
Looking for any work (8 hours/day)
at $4.25/hour ($818.18/month)
Bachelor's degree
Last Active
June 26th, 2026 (yesterday)
Member Since
April 23rd, 2026
Profile Description
Handled customer Inquiries via phone,
Conducted effective voice call using active listening, call control and clear explanations.
Managed multiple live chat conversations simultaneously while maintaining a, and accuracy and response quality.
Wrote clear, well-structured, and professional
Identified customer issues, provide solutions, and escalated work orders when required.
Documented all Interactions accurately using ticketing system and SAP Tools.
Followed company policies, procedures, and date protection standards.
Maintained performance expectations related to quality, resolution time, and customer satisfaction.
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
Assist the customer or a client by providing an update from time to time about the status of the request.
Customer Support » Phone Support
Experience: 2 - 5 years
*I managed customer concerns and made sure responses were handled on time. *I also managed high call volume while maintaining quality and meeting targets. *I tracked customer records, updated information accurately and support follow ups using SAP Tools. *I also make sure that we resolve the issue of the customer with a specific time frame. *I submit an update to the customer to let them know that we are working on their concerns. *I make sure that we provide the best resolution to while adhering to the policy.
Office and Administration » Calendar Management » Scheduling
Experience: 2 - 5 years
Assist customer in tracking appointment schedules and setting up technician visits for appliance repair. Once escalated, we will prioritize the appointment by calling local authorized servicers to secure a sooner available appointment. Monitoring the account of the customer by coordinating with our Routing team to make sure the technician will going to show up.
Other Skills
Basic Information
- Age
- 28
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Marikina City, Metro Manila
- Tests Taken
- DISC
- Dominance: 6%
- Influence: 31%
- Steadiness: 40%
- Compliance: 23%
- Government ID
- Sign Up with Pro Account to View
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