I am a beginner freelancer with experience in customer communication, chat support, and
I am detail-oriented, reliable, and eager to learn new skills. I follow instructions carefully, adapt quickly to new tasks, and always strive to deliver high-quality work on time.
I am currently looking for part-time remote opportunities where I can contribute, grow, and build long-term working relationships. I am available to start immediately and am committed to providing excellent support to clients.
Experience: 2 - 5 years
I have around 4 years of experience in customer service primarily handling email support for BPO companies including Teleperformance and Telus International. I managed customer inquiries, complaints, and account-related concerns for telecommunications accounts. My responsibilities included providing clear and professional email responses, resolving customer issues efficiently, and ensuring high quality service in line with company guidelines. I am detail-oriented , patient, and experienced in handling customer communications in a fast-paced environment.
Experience: 6 months - 1 year
As you know, I have around 6 months to 1 year of experience in chat support at Teleperformance. I handled customer inquiries through live chat, providing real-time assistance for account-related concerns, and questions regarding reported cases. I respond to customers quickly and professionally ensuring accurate and helpful resolutions. I am experienced in managing multiple chat conversations while maintaining quality service and a positive customer experience.
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