Aljhen
Operations Coordinator | Customer Support Specialist | Executive Assistant
Overview
Looking for any work (8 hours/day)
at $4.99/hour ($960.00/month)
Bachelor's degree
Last Active
June 26th, 2026 (today)
Member Since
April 15th, 2026
Profile Description
Hi, I'm Aljhen. As an Operations Support and Customer Service Professional with over 9 years of experience, I specialize in enhancing customer experiences and streamlining operations for businesses.
My background includes administrative support, appointment scheduling, team coordination, and process improvement in both corporate and remote environments. In my last corporate role, I implemented a structured booking process that reduced walk-ins by 70%, leading to my promotion to Service Advisor, where I excelled at managing customer relationships and coordinating teams.
I've also supported online communities of over 10,000+ members, effectively handling inquiries, moderating discussions, and ensuring a positive experience.
I can assist your business with:
Inbox and
I am skilled in Microsoft 365, Google Workspace, ClickUp, Trello, Asana, and various CRM systems.
Organized, detail-oriented, and proactive, I am committed to helping businesses build efficient systems that foster growth and excellent customer service.
If you're looking for a professional to enhance your operations and customer engagement, I would love to help.
Top Skills
Customer Support
Experience: 5 - 10 years
Providing professional and empathetic assistance to customers by addressing concerns, resolving issues, and ensuring a positive service experience.
Office and Administration » Administrative Support
Experience: 2 - 5 years
Organizing inboxes, prioritizing messages, and managing email communication to ensure timely responses and efficient workflow.
Customer Support » Customer Relationship Management
Experience: 2 - 5 years
Building strong customer relationships through responsive communication, personalized support, and consistent service that improves satisfaction and loyalty.
Other Skills
Customer Support » Email Support
Experience: 2 - 5 years
Managing and organizing inboxes efficiently to ensure timely responses, proper prioritization, and smooth communication flow.
Customer Support » Chat Support
Experience: 2 - 5 years
Providing prompt and professional assistance through chat platforms to address inquiries, resolve concerns, and enhance customer satisfaction.
Office and Administration » Calendar Management » Scheduling
Experience: 2 - 5 years
Coordinating appointments and managing schedules efficiently to ensure organized bookings and smooth daily operations.
Software » Databases » Database Management
Experience: 2 - 5 years
Maintaining structured and updated records for customer information, appointments, and service history.
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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