Overview
Looking for full-time work (8 hours/day)
at $6.66/hour ($1,280.00/month)
Bachelor's degree
Last Active
June 26th, 2026 (yesterday)
Member Since
April 13th, 2026
Profile Description
I bring over 6 years of experience in loan processing and customer service, along with 7 years of leadership experience in the financial services sector within the BPO industry. Throughout my career, I have developed a strong foundation in handling sensitive data, ensuring accuracy, and meeting strict deadlines in fast-paced environments.
I specialize in back-office support and non-voice roles where attention to detail, organization, and efficiency are critical. My experience includes reviewing and processing loan applications, maintaining data accuracy, supporting operations, and leading teams to consistently meet performance goals.
As a professional, I am highly organized, dependable, and committed to delivering high-quality results. I am comfortable working independently, managing tasks with minimal supervision, and adapting quickly to new systems and processes.
I am currently seeking remote opportunities where I can contribute my skills in data handling, administrative support, and operational efficiency while helping businesses run smoothly behind the scenes.
Top Skills
Customer Support » Email Support
Experience: 10+ years
I handled emails for over 10 years as part of my daily tasks in my previous jobs. Although the emails were templated, I always ensured that I selected the correct template and added all the relevant information before sending them to customers.
Customer Support » Customer Service
Experience: 5 - 10 years
Experienced in customer service with a strong focus on delivering customer satisfaction. Skilled in cold calling, including following up on loan applications, and handling inbound calls to assist customers with inquiries and account payments. Demonstrates empathy and effectively resolves customer issues.
Office and Administration » Team Leadership
Experience: 5 - 10 years
Results-driven Team Leader in financial services, specializing in loan processing, collections, and customer service. Successfully led 12–15 agents across voice and non-voice channels, supporting multiple lines of business.
Other Skills
Loan Processing
Experience: 10+ years
Managed end-to-end loan processing, from application review to approval and funding, with a strong focus on accuracy and detail to ensure correct processing and timely fund disbursement.
Basic Information
- Age
- 35
- Gender
- Female
- Website
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- Address
- Tests Taken
- DISC
- Dominance: 30%
- Influence: 38%
- Steadiness: 18%
- Compliance: 14%
- Government ID
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“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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