Milcah
Customer Support Representative | Virtual Assistant | Team Leader
Overview
Looking for any work (8 hours/day)
at $4.99/hour ($960.00/month)
Not Specified
Last Active
June 28th, 2026 (yesterday)
Member Since
April 11th, 2026
Profile Description
My career is dedicated to helping others navigate complex systems with ease. From building student confidence as an English Tutor at Engoo to managing crypto accounts as a Virtual Assistant.
I’ve always focused on clear communication. My leadership grew at TaskUs, where I was promoted to Team Lead managing up to 24 agents in the U.S. fintech space.
In my most recent role, I’m a U.S. Visa Specialist at GovAssist, simplifying DS-160 and ESTA applications for my clients.
With a background in both Computer Engineering and AB English, I love bridging the gap between technical processes and human connection.
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
Other Skills
Customer Support » Phone Support
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: Less than 6 months
Office and Administration » Team Leadership
Experience: 6 months - 1 year
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Manila
- Tests Taken
- IQ
- Score: 111
- DISC
- Dominance: 31%
- Influence: 11%
- Steadiness: 26%
- Compliance: 32%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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