I am a detail-oriented Data Entry Specialist and Quality Assurance professional with over 9 years of experience in back-office operations, primarily in the financial services industry. I specialize in handling high-volume data with precision, ensuring accuracy, consistency, and reliability in every task I complete.
I help businesses maintain clean, accurate, and organized data by performing data entry, data validation, and record management. If you are dealing with messy data, duplicate records, or time-consuming administrative tasks, I can help streamline your processes and ensure your data is error-free and up to date.
In my previous role with Manulife Data Services, I prepared reports, managed records, and supported daily operations—giving me a strong foundation in accuracy, efficiency, and confidentiality.
I am proficient in tools such as Google Workspace, Microsoft Excel, Outlook, ClickUp, and Trello. I am highly organized, able to follow structured processes, and comfortable working independently while meeting deadlines.
If you’re looking for someone reliable, detail-focused, and committed to delivering accurate work, I’d be happy to support your business.
Experience: 5 - 10 years
handled 200–400+ records daily, performed quality checks, resolved discrepancies, and maintained strict compliance with internal standards.
Experience: 2 - 5 years
I maintained strict data confidentiality and ensured 100?curacy in student records. I also coordinated schedules, assessments, and academic documents to support smooth classroom operations and efficient workflow.
Experience: 1 - 2 years
I was promoted from Business Associate to Quality Analyst at Manulife, where I specialized in data accuracy, validation, and quality control. I handled high-volume data verification, reviewing 400+ customer and policy records daily to ensure completeness, accuracy, and compliance. I resolved 50–100+ data discrepancies per day through detailed investigation and system cross-checking, and managed 20–50 escalations within 24–48 hours while meeting strict turnaround times. I also prepared monthly error reports covering 300+ cases to help improve process quality and reduce recurring issues.
Experience: 5 - 10 years
With over 9 years of experience at Manulife in back-office operations, I specialize in high-accuracy policy validation and data processing in a fast-paced, compliance-driven environment. I consistently handled and verified policyholder requests with strong attention to detail, accuracy, and regulatory compliance.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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