Jona

E-commerce Operations & Logistics Coordinator | Shopify | Customer Support | DHL

70 ID PROOF
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Overview

Looking for any work (6 hours/day)

at $4.99/hour ($720.00/month)

Associates degree

Last Active

June 10th, 2026 (yesterday)

Member Since

April 11th, 2026

Profile Description

I help e-commerce businesses streamline their daily operations from order processing to delivery so they can scale without operational stress.

With 5+ years of experience in order fulfillment, customer support, and logistics coordination, I support online stores in managing high-volume orders, tracking shipments, handling customer inquiries, and maintaining accurate inventory.

I’m experienced in Shopee and TikTok Shop, with strong skills in product listing, data management, and workflow organization. I also handle shipment booking via DHL and FedEx and coordinate with 3PL warehouses to ensure smooth and timely fulfillment.

Reliable, detail-oriented, and proactive, I focus on keeping operations efficient and customers satisfied.

Top Skills

Experience: 2 - 5 years

I have 5+ years of experience in e-commerce customer support, managing 50+ customer inquiries regularly across Shopify, Shopee, and Meta Business Suite. I handle order concerns, shipment tracking, returns, and complaints while ensuring fast response times and high customer satisfaction.

Experience: 2 - 5 years

I have over 5 years of experience in data entry, handling order details, inventory records, and logistics data using Google Sheets and Microsoft Excel. I ensure high accuracy, organized documentation, and timely updates to support smooth business operations.

Experience: 2 - 5 years

I have 5+ years of experience in logistics coordination, handling shipment processing, tracking, and delivery updates for high-volume e-commerce orders. I work closely with suppliers and courier services to ensure smooth delivery operations, resolve delays, and maintain customer satisfaction. Tools: DHL, Shopee, TikTok Shop, Meta Business Suite and Shopbox

Other Skills

Experience: 2 - 5 years

I have hands-on experience in product optimization, improving listings on Shopee and TikTok Shop by updating product titles, descriptions, images, and details. I focus on making listings clear, organized, and customer-friendly to support better visibility, engagement, and sales.

Experience: 2 - 5 years

I have hands-on experience in inventory management, maintaining accurate stock records and monitoring inventory levels for e-commerce operations. I ensure data is updated regularly using tools like Google Sheets and platform dashboards to prevent stock issues and support efficient order fulfillment.

Experience: 2 - 5 years

I have 5+ years of experience in order fulfillment, managing 50+ orders across platforms like Shopify, Shopee, TikTok Shop, and Meta Business Suite. I handle order processing, shipment coordination, tracking, and returns while ensuring accuracy, timely fulfillment, and a smooth customer experience.

Experience: 2 - 5 years

I have 5+ years of experience in order fulfillment, managing 50+ orders across platforms like Shopify, Shopee, TikTok Shop, and Meta Business Suite. I handle order processing, shipment coordination, tracking, and returns while ensuring accuracy, timely fulfillment, and a smooth customer experience.

Basic Information

Age
29
Gender
Female
Website
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Address
Manila, Metro Manila
Tests Taken
IQ
Score:  113
DISC
Dominance: 29
Influence: 9
Steadiness: 22
Compliance: 40
English
C2(Advanced/Mastery)
Government ID
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