GoHighLevel, Gorgias, Zendesk, & Shopify| 9+ Yrs VA & CSR

Overview

Looking for full-time work (8 hours/day)

at $2.48/hour ($480.00/month)

Bachelors degree

Last Active

July 6th, 2026 (3 days ago)

Member Since

July 6th, 2017

Profile Description

Customer Support Specialist | Virtual Assistant | E-commerce Support | Admin Assistant | Social Media Manager

Hi, I'm Jerel Conde, a reliable and detail-oriented Virtual Assistant with over 9 years of experience in customer support, e-commerce, travel, and administrative operations. I've worked with global companies and online brands, including Expedia, UberEats, Flatworld Solutions, Karma and Luck, Dose of Roses, Rapid Keto, Goli Gummies, and Rogue + Wolf, helping deliver exceptional customer experiences while supporting daily business operations.

I specialize in:

Customer Support (Email, Chat & Social Media)
Shopify & Amazon Support
Order Processing, Returns & Refunds
Virtual & Administrative Assistance
Product Listings & E-commerce Operations
Social Media Management
Lead Generation
CRM & Workflow Management

Tools I'm experienced with:

Customer Support: Zendesk, Gorgias, Freshdesk, ReAmaze, Zoho Desk, HelpDesk
E-commerce: Shopify, Amazon, Temu, ShipStation, Stripe
CRM & Productivity: Notion, GoHighLevel, ClickFunnels, Slack, Trello, ---------- , Google Workspace
Marketing & Design: Canva, ManyChat
Other: Meta Business Suite, Basic SEO, Product Listing Management

I take pride in being proactive, organized, and easy to work with. Whether it's delivering outstanding customer support, managing e-commerce operations, or assisting with day-to-day administrative tasks, I adapt quickly and always aim to make my client's workload lighter.

If you're looking for someone dependable who communicates well, learns fast, and genuinely cares about helping your business succeed, I'd be happy to be part of your team.