Jerel

5 years in CSR with Shopify, Gorgias, and Zendesk experience

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Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

April 14th, 2024 (6 days ago)

Member Since

July 6th, 2017

Profile Description

Thank you for visiting my profile!
I am an expert Customer Service Representative for 5 years now, and during that time, I've developed impeccable phone, email, and chat manners and an ability to politely deal with customers. I am accustomed to working on multiple projects simultaneously and can offer new ideas to help your company grow and surpass all goals and objectives.
I am a former customer service of Dose of Roses, which is an eCommerce store. We are using Shopify, Zendesk, and Gorgias to answer tickets. I am also a former employee of Expedia phone support, which is the biggest travel technology company. Lastly, I was also the former email support of Uber Eats, which we are using Zendesk, and Many Chat to respond to our customers whenever they have concerns or questions.
I'm trained and well equipped for these products below:
* Answering Tickets
* Email Support
* Chat Support
* Phone Support
* Shopify
* Shipstation
* Zendesk
* Gorgias
* Freshdesk
* Manychat
* Slack
* MS Teams
* Trello
* Upgrade to see actual info
* Social Media Management
* Google Docs
* Google Sheets

If you need my assistance or service, please feel free to contact me here at Onlinejobs.ph and I would love to work for you.

Top Skills

Customer Support

Experience: 5 - 10 years

Customer Support » Email Support

Experience: 5 - 10 years

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Other Skills

Customer Support » Phone Support

Experience: 5 - 10 years

Office and Administration » Data Entry

Marketing » Social Media Management » Social Media Marketing

Marketing » Copywriting

Marketing » Social Media Management » Instagram marketing

E-Commerce » Inventory Management » Quality Control

Customer Support » Technical Support

Experience: Less than 6 months

Customer Support » Social Media Moderation

Customer Support » Content Moderation/Management

Marketing » Youtube Marketing

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
32
Gender
Male
Website
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Address
Davao City, Davao Del Sur
Tests Taken
IQ
Score:  116
DISC
Dominance: 39
Influence: 9
Steadiness: 37
Compliance: 15
English
C1(Advanced)
Uploaded ID
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