Freight Virtual Assistant

Scheduled appointments, coordinated meetings, managed calendars, and ensured timely reminders to support effective time management and organization.

Managed incoming and outgoing emails, organized inboxes, responded to routine inquiries, and prioritized communications to improve workflow efficiency.

Provided professional support to customers by addressing inquiries, resolving concerns, and maintaining positive client relationships through clear communication.

Supported logistics operations by monitoring shipments, coordinating schedules, maintaining records, and ensuring smooth movement of goods and services.

Utilized Excel for data entry, report preparation, tracking, sorting, filtering, basic formulas, and maintaining organized business records and performance reports.

Managed and updated spreadsheets, organized data, collaborated with team members in real time, and generated reports using Google Sheets functions and tools.

Assisted with document preparation, record keeping, correspondence management, and general office coordination to support efficient business operations.

Maintained customer records, updated account information, tracked interactions, and supported customer relationship management processes using CRM platforms.

Accurately entered, verified, and maintained information across spreadsheets, databases, and company systems while ensuring data integrity and timely completion of tasks.

Provided administrative and operational support by managing schedules, handling communications, organizing files, preparing reports, and assisting with day-to-day business tasks in a remote environment.

Assisted in coordinating freight movements, communicating with drivers and brokers, monitoring delivery schedules, and maintaining accurate dispatch records.