Hi, I’m Rosalie, a Customer Support Specialist with 7 years of BPO experience handling both voice and non-voice support for a financial account.
For the past 5 years, I worked on credit-related disputes and customer concerns through
I’m experienced in handling customer inquiries, documenting cases, reviewing reports, and providing professional communication in a fast-paced environment.
I’m now transitioning into remote work and Virtual Assistant roles where I can use my customer service, admin, and problem-solving skills to support businesses and clients.
Tools I’m familiar with include:
Google Workspace
Slack
Zoom
Trello
Canva
Notion
I’m a fast learner, reliable, and always willing to adapt to new tools and systems.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
with my previous work I handle 50+ credit bureau disputes in a day, I review and resolved their cases and checked their details carefully making sure that the information is correct with all the three credit bureaus.
Experience: Less than 6 months
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
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