Juvan

 Customer Support / Virtual Assistant / Graphic Designer

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

February 25th, 2024 (51 days ago)

Member Since

July 1st, 2017

Profile Description

Greetings, I'm Upgrade to see actual info from the Philippines with a wealth of experience in customer support and team management. With nearly a decade of work in a BPO company, I've honed my skills as a customer support representative and supervisor. I also bring two years of experience as a virtual assistant and customer support specialist in the eCommerce industry, utilizing platforms such as Shopify. Most recently, I served as a lead VA for an Amazon team, where I effectively managed the store's backend operations such as product listing, editing, pay-per-click campaigns, and buylist uploads. My extensive experience and passion for customer support make me an asset to any organization.
As a seasoned virtual assistant, I possess highly organized and driven abilities. Having spent a long time in the Business Process Outsourcing Industry, I have developed exceptional English communication skills, both verbally and in writing. I can work in a fast-paced environment, where quick learning and error-free execution of tasks within a specified time frame are essential. This requires strong critical thinking and problem-solving skills, as well as proficiency in various software programs. I want you to know that you can count on me for precise and timely performance.
Why hire me?
1. Efficient in speaking or writing English so communication is not a problem.2. 14 years of excellent experience in Photoshop from product to image retoucher3. 10 years of Customer support experience in the BPO industry and remotely.4. Online Chat and Email support using Shopify and Woocommerce at the same time as social media manager (FB & IG)5. Basic graphic designing using Photoshop and Illustrator6  Video editing using Adobe Premiere and Audio using Adobe Audition7. High-end PC with dual monitor set-up to work efficiently with 350mbps fiber internet.8. Flexible to work at any given time. And very detailed when it comes to work9. Back up laptop and Internet in case of emergency

Sincerely Yours,??

Top Skills

Design » Adobe » Photoshop

Customer Support

Customer Support » Phone Support » English Speaking

Other Skills

Design » Adobe » Illustrator

Customer Support » Email Support

Customer Support » Phone Support

Design » Print Design

Design » Adobe » Indesign

Design » Logo Design

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Marketing » Social Media Management » Social Media Marketing

Design » T-Shirt Design

Office and Administration » Email Management

Basic Information

Age
33
Gender
Male
Website
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Address
Bacolod, Negros Occidental
Tests Taken
IQ
Score:  113
DISC
Dominance: 45
Influence: 35
Steadiness: 14
Compliance: 5
English
C2(Advanced/Mastery)
Uploaded ID
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