I am a dedicated customer service and chat support professional with over 10 years of experience in customer-facing, sales, and support roles across retail, BPO, financial services, logistics, and telecommunications industries. Throughout my career, I have developed strong communication, problem-solving, and customer relationship management skills while providing exceptional support through phone, chat, and back-office operations.
My experience includes handling customer inquiries, account servicing, sales support, order processing, technical assistance, and documentation management. I have worked with well-known organizations such as Teleperformance, Sykes, TaskUs, Capital One Philippines, and Reliasourcing, consistently demonstrating professionalism, adaptability, and a commitment to delivering positive customer experiences.
I am proficient in Google Workspace, Microsoft Office applications,
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 2 - 5 years
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