.Highly experienced, versatile virtual assistant with over 9 years of experience in Short Term Rental Property Management, Customer Service, and Bookkeeping, and with 7 years of exceptional work experience in the business process outsourcing corporate industry, seeking to work in a company that will challenge me further, while allowing me to contribute to the continued growth and success of the organization.
Previous employment:
Guest Services Assistant with Elite Palmetto Real Estate (Remote) - 3 years
Guest Services Assistant with AllJoyOhana - 2 years.
Accounting Clerk with Petlet (Remote) - 1 year
Virtual Assistant for Short-term Holiday Rental with Petlet (remote) - 6 Years
Account Security Fraud Analyst with
Disputes and Claims Analyst, PayPal Australia (Corporate) - 5 years
My skills are as follows.
*Property management (Listing, guest messaging, coordinating cleaning and maintenance issues, reviews, cleaning roster etc)
*Phone Support
*Chat Support
*Team Leading
*Human Resource Management
*Customer/Guest Services
*Virtual assisting
*Web Research
*Calendar Management
*Photo Optimization (Canva/Photoshop/FastStone Viewer)
*Data Entry
*Data Extraction and conversion.
*Invoice processing
*Payment processing
*Bank reconciliation
*Owner Disbursement
Tools I have used
*
*Slack, Gmail, Helpmonks, Dialpad, Google Voice, Loom
*Zendesk, Zopim, and Chaport
*Booking travel platforms such as Airbnb,
*NewBook, Hostaway, Hostfully, Guesty.
*Google Workspace
*Microsoft Excel
*Booking Trust, Appfolio, Buildium
*Breezeway
*Canva (for creating guest welcome books)
*Adobe Photoshop for enhancing listing photos.
I am a hardworking, quick learner, trainable, and dedicated professional. I am highly organized and have excellent interpersonal skills. I am also very easy to work with.
Please feel free to contact me and let me know if I can assist your business in any way.
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