Pedro

Executive Assistant | Calendar Architecture | Workflow Optimization

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Overview

Looking for full-time work (8 hours/day)

at $18.58/hour ($3,584.00/month)

Bachelors degree

Last Active

May 2nd, 2026 (53 days ago)

Member Since

March 14th, 2026

Profile Description

Many business owners reach a point where they can no longer do everything themselves.

Calendar chaos. Endless inbox messages. Processes that only exist inside their head.

That’s where I come in.

I’m Pedro Rada Jr., an Executive Assistant and Operations Virtual Assistant with 15 years of experience supporting international and local clients remotely. I help founders and small business teams organize their operations, streamline workflows, and stay focused on high-value work.

Focusing on executive and operational support, ensuring the day-to-day engine of the business runs smoothly and efficiently.

Here’s how I typically help clients:

• Calendar and meeting management across time zones
• Inbox management and communication coordination
• SOP creation and process documentation
• KPI tracking and operational reporting
• Team coordination and project follow-ups
• CRM administration and workflow organization

Over the years, I’ve supported senior leadership teams, managed performance reporting, coordinated cross-functional operations, and created documentation systems that improved onboarding efficiency by 25 percent.

In addition to operations support, I also assist e-commerce businesses with customer support and order fulfillment coordination, particularly using GoHighLevel (GHL) Store systems.

This includes:

• Customer support management
• Order processing and tracking
• Fulfillment coordination
• Escalation handling
• Order log and reporting management

I combine operations leadership, customer service experience, and structured process thinking to help businesses stay organized and scale without operational stress.

Tools I regularly work with include:

GoHighLevel
Google Workspace
Asana
Trello
Notion
HubSpot
Calendly
Slack
Zoom
Microsoft Office
ChatGPT

If you're a founder or business owner who needs a reliable operations partner to keep things running smoothly, I’d be happy to support your team.

Portfolio link : ----------

Top Skills

Professional Services » Management Services » Bpo Operations Management

Experience: 10+ years

Support daily business operations by organizing workflows, tracking priorities, and ensuring teams stay aligned on goals and deadlines. Focused on improving operational efficiency and maintaining smooth internal coordination.

Professional Services » Management Services » Customer Support Management

Experience: 10+ years

Experienced in managing customer support operations, handling escalations, and ensuring high-quality service delivery. I specialize in resolving complex client issues, improving response workflows, and maintaining clear communication between customers and internal teams to protect client relationships and brand reputation.

Office and Administration » Calendar Management

Experience: 10+ years

Design and manage executive calendars with strategic time blocking, meeting prioritization, and conflict resolution. My approach ensures leaders have protected focus time while maintaining efficient collaboration with teams and stakeholders.