Jhieselle
Customer Support Specialist | Billing & Technical Support | Roadside Assistance
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.31/hour ($640.00/month)
Associates degree
Last Active
June 30th, 2026 (16 days ago)
Member Since
March 12th, 2026
Profile Description
Experienced Customer Support Specialist with a background in provider advocacy, billing support, roadside assistance, and technical support. Proven ability to handle high-volume customer interactions, resolve complex issues, and deliver clear, professional communication. Skilled in problem-solving, customer relationship management, and providing timely solutions while maintaining a strong focus on customer satisfaction and service quality.
Top Skills
Customer Support » Customer Service
Experience: 2 - 5 years
Over 4 years of experience assisting customers with billing concerns, roadside assistance requests, and technical support issues through phone, email, and chat while maintaining professionalism and customer satisfaction.
Office and Administration » Multitasking
Experience: 2 - 5 years
Managed multiple customer cases, technician schedules, and urgent service requests simultaneously while maintaining accuracy and efficiency.
Other Skills
Marketing » CRM » Salesforce
Experience: 2 - 5 years
Experienced in documenting customer interactions, updating account information, tracking cases, and ensuring accurate records using CRM and ticketing platforms.
Office and Administration » Data Entry
Experience: 2 - 5 years
Maintained accurate customer records, case notes, dispatch logs, and service updates using CRM systems and internal tools with strong attention to detail.
Office and Administration » Attention to Detail
Experience: 2 - 5 years
Ensured accuracy in customer information, billing records, dispatch schedules, and technical documentation to avoid errors and service delays.
E-Commerce » Logistics Management » Dispatching
Experience: 2 - 5 years
Handled service scheduling, technician dispatching, and route coordination for roadside assistance cases, ensuring timely response and smooth daily operations.
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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